iPhone & Droid SIM Card APN Settings - Group Messaging
Take special attention to populate these fields EXACTLY as shown above. Important note: Some messaging applications, particularly in some Android devices, may need to be configured specifically to support group message threading retention. This is an application level, user preference, setting and is not related in any way to GTI Mobile group messaging interworking.
GTI GLOBAL ANDROID APN SETTINGS:
Note: Dependent on the software version and device manufacturer of your mobile device, the menu structures for your device may vary slightly. If you cannot locate these settings in the exact location specified, refer to your device specific literature or manual. Alternatively, you can use the search within your Settings to locate a specific item.
If no APN or a different value is displayed:
Under Access Point Name (for all Android devices)
Select the menu button (three dot icon, top right) and select New APN, or the + Sign at the top right
When prompted enter:
Name: gtiglobal
APN: globaldata
Select the menu button (three dot icon, top right) and select Save
Now Select the globaldata APN that you just created.
If the APN setting is updated, a reboot of the mobile device is required.
To configure your MMS APN Settings, go to:
Settings > Connections > Mobile Networks > Access Point Names
or
Settings > Network and Internet > Mobile Networks > Access Point Names
Chose the access point name you created.
Action: Select the APN currently in use. This will be either wap.tim.it, or globaldata
Take special attention to populate these fields EXACTLY as shown below.
Within that APN Menu please populate the following fields:
MMSC: http://mms.mobileuc.global/
MMS Proxy: 37.18.129.98
MMS Port: 8008
APN type: default,mms
Select the menu button (3 dot icon, top right) and select Save
If the APN setting is updated, a reboot of the mobile device is required.
Network Selection & Network Type: Please confirm that Network selection on your mobile device is set to Automatic and network type should be set to LTE/3G (auto connect) or 4G.
To confirm your Network Selection settings, go to:
Settings > Connections > Mobile Networks > Network Operators
or
Settings > Network and Internet > Mobile Networks > Automatically Select Network
Action: Confirm that this is set to: Automatically / or Enabled
To confirm the Network Type Selection, go to:
Settings > Connections > Mobile Networks > Network Mode
or
Settings > Network and Internet > Mobile Networks > Preferred Network Type
Action: Confirm that this is set to: LTE/3G (auto connect) or 4G