Mobile Device Categories & Support
Device Categories
Fully Supported Devices:
Devices integrated with the solution in partnership with manufacturers.
Primary manufacturers: Apple/iPhone, Samsung, and Google/Pixel.
Provide the best user experience with minimal configuration required.
Supported Devices List. LIST OF DEVICES
Compatible Devices:
Devices that have gone through GTIGLOBAL and it's Partners Networks' device compatibility initiative.
These devices will work with the solution but often require manual user configuration.
Compatibility assessment is performed with partners when needed.
Device Compatibility Details.
Why Some Devices May Not Work
The main reasons devices outside these lists might not work include:
Firmware incompatibility on the phone.
Device lock status - devices must be network/carrier unlocked.
eSIM compatibility requirements for eSIM solutions.
VoLTE support requirements.
BYOD Support
GTIGLOBAL and It's Extend Providers does not offer manufacturer hardware support for Bring Your Own Device (BYOD) that will allow users to add business functionality to their personal devices not on the LIST OF DEVICES
For the most current information on device compatibility, please search Supported Devices LIST OF DEVICES for more help