How to cancel your mobile service Subscription
Some customers can cancel their service/subscription through the Invoice Portal. Sign in to Invoice Portal and if you are eligible to cancel subscriptions online, click the "Subscription" button on the Invoice Portal screen. Make sure to remove your Autopay (Credit Card) information.
All other customers, please Click HERE to Request Cancel
You must have your Account Number, SIM Number and Mobile Number information to cancel service.
To Close your GTIGlobal account, call 1-888-350-3771 between 9 am - 7 pm, Monday through Friday. Your called ID will redirect you to your account manager or support team member.
Service Agreement: https://www.gtiglobalwireless.com/customer_services_agreement.htm
*** PLEASE TAKE NOTICE ***
ALL SALES ARE FINAL NO REFUND
ALL CALL TERMINATIONS ARE FINAL, NO REFUND AFTER MAKING CALL(S)
ALL RATES USED REGARDLESS OF POSTED RATES OR RATES IN USER PORTAL ARE FINAL NO REFUND
ALL MOBILE SERVICE ACTIVATIONS ARE FINAL, NO REFUND
ALL NETWORK SIM ICID ORDERS ARE FINAL, NO REFUND
ANY VIOLATION OF FCC RULES, ALL DEPOSITS & ACCOUNT BALANCES WILL BE FORFEITED
By using GTIGLOBAL Service you accept all the terms and conditions of this agreement.