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GLOBAL SUPPORT
GLOBAL Help Desk
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SIM SWAP
Submit a Support Request
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Name:
Email:
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Priority:
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Critical
SERVICE REQUESTING:
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Submit a Support Ticket
Activate New Mobile Service
Order new SIM Cards
Refresh eSIM QR Code
Swap/Replace eSIM/pSIM (with new sim)
Upgrade/Downgrade Mobile Plan
Buy GTI DID Number(s)
Port-In DID Number (retail only)
Request My Port-Out-PIN (Cost $5)
Reboot My GTI PBX Server
Cancel My Mobile Service
**Sales Information Needed**
**Send Requested Document(s)**
OLD SIM NUMBER:
SIM NUMBER:
DATE REQUESTED:
SEND NOTE WITH YOUR REQUEST:
SIM TYPE:
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eSIM
SIM Card
DOWNLOAD LOA FORM:
VERIFIY & SIGN ORDER FORM:
By signing below and submitting this ticket/order, I hereby acknowledge, affirm, and expressly agree that I have read, understand, and am legally bound by the Terms of Service. I further acknowledge that all new orders are **non‑cancelable** and require **full payment in advance** prior to the activation or provisioning of any services. I understand and agree that all sales, including but not limited to the activation of any SIM associated with Mobile Wireless service, are **final**, **non‑refundable**, and **irrevocable** once activation has occurred. I waive any right to dispute, reverse, or otherwise challenge charges related to such activation, except where prohibited by applicable law. I further acknowledge that submission of this ticket/order constitutes my voluntary acceptance of these terms and serves as my binding authorization for GTIGLOBAL to process payment and activate the requested services in accordance with GTIGLOBAL Agreement.
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