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GLOBAL SUPPORT
GLOBAL TELECOM SERVICE
Submit a ticket
UPGRADE/DOWNGRADE SERVICE
Submit a Support Request
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Name:
Email:
Confirm Email:
Add Cc
Cc:
Separate each email with a comma.
Priority:
- - Click to Select - -
Low
Medium
High
Critical
SERVICE REQUESTING:
- - Click to Select - -
Submit a Support Ticket
Activate New Mobile Service
Order new SIM Cards
Refresh eSIM QR Code
Swap/Replace eSIM/pSIM (with new sim)
Upgrade/Downgrade Mobile Plan
Buy GTI DID Number(s)
Port-In DID Number (retail only)
Request My Port-Out-PIN (Cost $5)
Reboot My GTI PBX Server
Cancel My Mobile Service
**Sales Information Needed**
**Send Requested Document(s)**
CURRENT DATA PLAN:
- - Click to Select - -
0MB Data Plan
2GB Data Plan
4GB Data Plan
10GB Data Plan
20GB Data Plan
40GB Data Plan
*No Data Change*
SELECT NEW DATA PLAN:
- - Click to Select - -
0MB Data Plan
2GB Data Plan
4GB Data Plan
10GB Data Plan
20GB Data Plan
40GB Data Plan
Unlimited Data Plan
*No Change*
MOBILE FEATURE:
- - Click to Select - -
SMS & WiFi Calling - ON
SMS & WiFi Calling Hotspot - ON
SMS & WiFi Calling - OFF
SMS & WiFi Calling Hotspot - OFF
SMS - OFF
SELECT CALL PLAN:
- - Click to Select - -
Mobile USA Only
Mobile (USA Mexico & Canada)
SIM NUMBER:
DID NUMBER:
DATE REQUESTED:
PAYMENT OPTION:
- - Click to Select - -
Zelle (
[email protected]
)
PayPal (
[email protected]
)
AutoPay Invoice Credit Card On File
ACH Bank Transfer (send me Invoice)
NET Terms (MSA Customers Only)
SEND NOTE WITH YOUR REQUEST:
I/We Accept Terms Of Service:
https://support.gtiglobalus.com/knowledgebase.php?article=299
VERIFIY & SIGN ORDER FORM:
By signing below and submitting this ticket/order, I hereby acknowledge, affirm, and expressly agree that I have read, understand, and am legally bound by the Terms of Service. I further acknowledge that all new orders are **non‑cancelable** and require **full payment in advance** prior to the activation or provisioning of any services. I understand and agree that all sales, including but not limited to the activation of any SIM associated with Mobile Wireless service, are **final**, **non‑refundable**, and **irrevocable** once activation has occurred. I waive any right to dispute, reverse, or otherwise challenge charges related to such activation, except where prohibited by applicable law. I further acknowledge that submission of this ticket/order constitutes my voluntary acceptance of these terms and serves as my binding authorization for GTIGLOBAL to process payment and activate the requested services in accordance with GTIGLOBAL Agreement.
Signature (type in your full legal name):
Do you have Order Documents to Attach/Upload?:
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NO File To Upload
YES, I will Upload Order Docs Here
Attachments:
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